Tiffen Warranty & Registration Information



Click here to electronically register your product.

Please Note:  Domke bag owners may use this form to register their ID Plate Serial Number.  

Tiffen warrants its products to be free from defects in material and workmanship under normal conditions of use and service for the stated period of time listed below and based on the date of original purchase.

Tiffen's obligation under its warranty policy is limited at its option, to either repair or replace the defective product. If the product has been superseded, warranty replacement can be made with a current model of the same quality performing the equivalent function.

This warranty is expressly made in lieu of all other warranties, expressed or implied, including specifically without limiting the generality thereof, any implied warranty or merchantability, and of all other obligations or liabilities and Tiffen shall under no circumstances be liable for any consequential damages, expenses or losses or damages resulting from a defect of its product. Tiffen should be notified of a defect in the product by contacting Tiffen Customer Service at 800-645-2522 (631-273-2500) or techsupport@tiffen.com.

The product should be sent to the Tiffen Service Center indicated, prepaid and adequately insured with the return authorization number clearly visible on the front of the package. Include a letter describing the problem.

All returns must include copy of dated sales receipt as proof of purchase from authorized Tiffen dealer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.


All questions about any of our products should be sent to our Customer Service Department at techsupport@tiffen.com or via phone at 800-645-2522 (631-273-2500).
 

Product Warranty Period Exceptions
Davis & Sanford/Vista Tripods 10 Years  
Domke Bags 2 Years  
Listec Video 2 Years Mirror breakage
Lowel Lighting Various Various
Saunders Professional Trimmers 5 Years Blade/cutting wheel
Steadicam Smoothee and Curve 1 Year Parts and Labor  
Steadicam Camera Stablilizing Systems 1 Year Parts
6 Months Labor
 
Stroboframe Flash Brackets 5 Years Cable releases

Tiffen Filters

10 Years

1 Year on IR/IRND filters
Zing Neoprene Pouches 1 Year  


The Tiffen Company, 90 Oser Avenue, Hauppauge, NY 11788

Steadicam Warranty Service (U.S., South America and Pacific Rim):
The Tiffen Company, 2815 Winona Avenue, Burbank, CA 91504

 

Tiffen Warranty Service (U.K.): 
Tiffen International Ltd.
Pinewood Studios
Iver Heath, SL0 0NH, United Kingdom
Tel: +44(0)870 100 1220
Fax: +44(0)1753 652776

Warranties are based on normal wear and tear.



 

DHTML JavaScript Menu By Milonic